Product
Build from what customers actually ask for, ranked by reach and revenue.
AI Analysis
Reasoning:
1.
The links and headers are consistent with a well-structured corporate email, providing an assumed level of authenticity and safety
2.
The email contains a survey request which is typical of marketing or customer feedback emails, classifying it as spam
3.
The links and headers are consistent with a well-structured corporate email, providing an assumed level of authenticity and safety
Spam
Confidence:
95%
Signal Engine
See the customer
behind every signal
A ticket on its own is just noise. Loopwise ties every signal to the account behind it—who they are, what they pay, what they’ve asked for before—so each piece of feedback arrives ready to act on.
Connect
Connect every signal to business reality
Feedback never stands alone. Loopwise links each signal to the users, accounts, and revenue behind it—so a spike in complaints reads as three enterprise renewals at risk, not just a bigger number on a chart.
Model
A model that mirrors how your business works
Define the things that matter to you—agents, stores, personas, campaigns—and Loopwise organizes every signal around them, getting sharper with each piece of feedback it sees.
Use cases
Stop hand-sorting feedback.
Stop hand-sorting feedback.
Start acting on it.
Loopwise tags every signal against your own taxonomy and routes it to the team that owns it—so triage disappears and every team works from the customer's actual words.
Customer experience
Spot friction early and fix root causes—not the same complaint on repeat.
Support
Stop re-answering the same ticket. Route systemic issues to the team that owns them.
Voice of customer
Be the reason your company consistently beats retention and NPS goals.
Sales
Walk into every renewal knowing what the account asked for—and what shipped.
Marketing
Turn closed loops into stories: launches, changelogs, and win-back campaigns.
Leadership
Watch retention and NPS climb as every loop closes a little faster.
Customer story
Apollo.io
“Loopwise gives every team a live view of what customers are asking for and whose job it is to answer. Prioritization went from a monthly argument to a five-minute look at the board.”
Why Loopwise
What a closed loop earns you
Every loop you close pays out twice—customers who feel heard, and a team that stops guessing what to build next.
Rebuild trust at scale Customers see their voice directly shape product decisions—and stick around because of it.
Recover and retain revenue Re-engage at-risk accounts, convert detractors, and win back churned users the moment their issue ships.
Automate the follow-through Free your team from hours of manual follow-up without losing control of a single message.
Prove the value Measure sentiment lift, NPS movement, and revenue recovered from every loop closed.
How Loopwise closes the loop
From detecting a fix to telling every customer who asked for it, Loopwise handles the follow-through—and your team stays in control of every message that goes out.
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Track when linked Jira or Linear issues are marked complete.
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Pull every related ticket, conversation, and account signal into one unified view.
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Your team approves every outbound message before it reaches a customer.
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Send personalized close-the-loop updates across every channel at once.
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Quantify sentiment lift, NPS movement, and revenue recovered from every loop closed.
Route
Every insight lands with its owner
Loopwise learns your team structure and sends each theme to the person who can act on it—no forwarded threads, no lost context, no wondering whose job it is.
Close
Tell customers the moment you ship
When a linked issue resolves, Loopwise drafts the follow-up, you approve it, and every customer who asked hears the news—at scale, in your voice.
Close your first loop this week.
Teams at Perplexity, Notion, and Linear close the loop on customer feedback with Loopwise.